This Privacy Policy explains how PeptidoGlow™ ("PeptidoGlow," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit peptidoglow.com, create an account, place an order, or otherwise interact with our services (collectively, the "Site"). By using the Site, you consent to the practices described in this Policy.

1. Information We Collect

We collect information you provide directly and information gathered automatically as you use the Site:

• Account Information: Name, email address, username, and password when you register an account.
• Order Information: Billing and shipping address, order history, and product selections.
• Verification Information: Confirmations of researcher status and age eligibility collected at account creation and checkout.
• Payment Information: Payment method details are collected and processed by our third-party payment processors; PeptidoGlow™ does not store full payment card numbers on its own servers.
• Technical Information: IP address, browser type, device identifiers, and pages visited, collected automatically through cookies and similar technologies.
• Communications: Information you provide when contacting customer support or the compliance team.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders, including shipping and Certificate of Analysis access.
• Verify researcher eligibility and enforce the research-use-only terms of the Program.
• Create and maintain your account.
• Communicate with you regarding orders, account activity, and customer support inquiries.
• Improve the Site, our product offerings, and the overall customer experience.
• Detect, prevent, and investigate fraud, misuse, or violations of our Terms & Conditions.
• Comply with applicable legal, tax, and regulatory obligations.

3. Cookies & Tracking Technologies

The Site uses cookies and similar technologies to maintain your session, remember your cart, and analyze Site traffic. You may configure your browser to refuse cookies; however, some features of the Site, including account login and checkout, may not function properly without them.

4. Payment Processing

Payments are handled by PCI-compliant third-party payment processors. These processors collect and process payment information directly in accordance with their own privacy and security practices. PeptidoGlow™ receives confirmation of payment and limited transaction details necessary to fulfill your order.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service Providers: Shipping carriers, payment processors, testing laboratories, and IT service providers who perform functions on our behalf.
• Affiliates & Partners: Limited order-attribution data may be shared with referring affiliates under our Partner Program, solely for commission tracking.
• Legal & Regulatory Authorities: Where required to comply with applicable law, respond to legal process, or protect the rights, property, or safety of PeptidoGlow™, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining order and tax records as required by law. Account information is retained for the duration of your account and for a reasonable period thereafter to comply with legal and accounting obligations.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing activities. Where applicable, including for residents of the European Union under the GDPR, you may also have the right to data portability and to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us through our Contact page.

8. International Visitors

PeptidoGlow™ ships to and serves customers in the United States, the Dominican Republic, and Europe. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Site, you consent to this transfer.

9. Children's Privacy

The Site and its products are intended solely for qualified researchers who are at least 21 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

10. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may contain links to third-party websites, including affiliate content and laboratory accreditation bodies. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised Policy will be posted on this page with an updated effective date. Continued use of the Site following any changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our Contact page.